MAINTENANCE & REPAIR SERVICES
Maintenance & Repair Services
TSL has a team of experienced service engineers and skilled technicians that ensure you will always get your servicing and repair done right the first time. Our specialised service workshop is well equipped to repair equipment and components to factory standards. Our team is well-trained to ensure your equipment is in their good hands.
Customer Support Agreement
A Customer Support Agreement is an arrangement between you and TSL that helps you lower your cost. Agreements are tailored to fit your business needs and can range from simple Preventive Maintenance to sophisticated Total Cost Performance Guarantees. No matter which option you choose, you can be assured that we will provide you with careful planning and ongoing attention.
Our Parts Counter is at your service, supported by our warehouse well-stocked with parts that are commonly used, that assures we can attend to your needs immediately. Less downtime for your equipment and operation!
You can email us for your required parts!
Extended Service Coverage
Extended Service Coverage, when selected as an option, protects customers against defects in material and workmanship after the standard warranty period. It is an important part of our continual commitment to offer superior value to our customers. Some benefits of ESC include peace of mind when it comes to unplanned repair costs and also a hedge against inflation of Parts and Labour.
Emergency Response Policy
Emergency support, when selected as an option, fulfils a request for assistance within 4 hours, providing a team of well-equipped and competent personnel to rectify an issue in an emergency situation.